Lily Chappell: Integrated Creative Head of Brand Strategy
Cherie Hamblin: Director, Compliance
ABOUT Venmo
Venmo is an American mobile payment service founded in 2009 and owned by PayPal since 2013. Venmo was aimed at friends and family who wish to split bills, e.g., for movies, dinner, rent, or event tickets etc. The Venmo Corporate Office located at 117 Barrow St, New York, NY 10014, United States. Type: Public Industry: Financial Founded: 2009 Headquarters: 117 Barrow St, New York, NY 10014, United States
If you think you’ve been scammed on Venmo, you should report the suspicious activity to Venmo support immediately. Venmo has a couple of ways to report this activity. For a phishing scam, forward the email to phishing@venmo.com. For text messages or smishing, send screenshots to support@venmo.com.
Navigate to the Get Help section of the Venmo app and select Contact Us for the option to chat with a teammate. Teammates are available 8 a.m.–10 p.m. CT every day. Call for help with payments to friends, transfers, and more at (855) 812-4430. Teammates are available 8 a.m.–8 p.m. CT every day.
Venmo is an American mobile payment service founded in 2009 and owned by PayPal since 2013. Venmo is aimed at friends and family who wish to split bills, e.g., for movies, dinner, rent, or event tickets etc.
Venmo makes no promises that they’ll refund money you sent to a scammer — only that they’ll “investigate any available options.” Contact support in the Venmo app under “Home” and then “Get Help” or use this online form. Make sure you include: The username of the person to whom you sent money.
As noted, a simple Venmo transaction from a user’s bank account, Venmo debit card, or Venmo cash balance is free of charge. If a credit card is used to pay, Venmo charges the sender a 3% fee.
Magdon-Ismail and Kortina, who met at the University of Pennsylvania, launched Venmo in 2009 as a fee-free, digital way to ferry money between friends. The app pioneered the idea of social payments by publishing users’ transactions and memos in an emoji-filled conversational stream—catnip for millennials.