Albert Greenberg: Vice President, Platform Engineering
ABOUT Uber
Uber Technologies, Inc. is an American transportation conglomerate that mainly provides taxi services where individuals can hail a taxi in an app on their phone.
Type: Public Industry: Transportation Founded: March 2009, San Francisco, CA Headquarters: 1515 3rd St, San Francisco, CA 94158, United States
Customers can request a ride by dialing 1-833-USE-UBER. You can book a ride on-demand or schedule one ahead of time. An agent answers the call and takes the rider’s name and credit card information.
We understand that some people would prefer to talk to someone on the phone, so we created the option to call us to request your ride. 1-833-USE-UBER is available in the US where Uber is available. You can request your ride 7 days a week, from 4am – 10pm EST by phone.
Yes, you can pay with cash. Before requesting a ride, go to the Payment section in the app and select Cash. At the end of your trip, pay cash directly to your driver. This is available in select markets.
As long as your documents are approved and your background check is successful, you should receive a welcome kit from Uber in a few days (though it can take up to 2 weeks if there is high demand). This kit will include all of the information you need to get on the road, including an Uber sticker for your windshield.
Tipping is optional. You are free to add a tip, and drivers are free to accept tips. How do I leave my driver a tip? The easiest way to tip your driver is through the app.