BUSINESS HOURS
Monday to Friday: 12:00 – 6:00 PM
Saturday – Sunday: 12:00 – 6:00 PM
| Store hours today | Opening Hours | Closing Hours |
| Tuesday | 12:00 | 6:00 PM |
| Wednesday | 12:00 | 6:00 PM |
| Thursday | 12:00 | 6:00 PM |
| Friday | 12:00 | 6:00 PM |
| Saturday | 12:00 | 6:00 PM |
| Sunday | 12:00 | 6:00 PM |
| Monday | 12:00 | 6:00 PM |
CONTACT INFORMATION
18501 San Jose Ave, City of Industry, CA 91748, United States
Phone: +1 (626) 667-1002
Web: www.torrid.com
Email: privacy@torrid.com
Twitter ID: @Torrid
Live Chat: Visit
Contact Page: Visit
Facebook Page: Visit
Help Page: Visit
Twitter ID: Visit
Instagram: Visit
EXECUTIVE TEAM
Torrid headquarters is run by an executive team. Below are some executive team members name of Torrid head office.
- Lisa Harper: CEO / President
- Elizabeth Haynes: Vice President Store Operations and Customer Service
- Chinwe Abaelu: VP Finance
- Lisa Stanley: VP Marketing, LOVESICK
- Nicole Browder: Vice President of Merchandising
- S Debenham: Vice President of Stores
- Erin Dinan: Vice President Merchandising
- Dennis Secor: Chief Financial Officer
- Michael Salmon: Chief Operating Officer
- Robert Willsea: Vice President of Financial Planning Analysis
ABOUT Torrid
Torrid Holdings Inc. is an American women’s retail chain formerly owned by Hot Topic. While it is still owned by Sycamore Partners, owners of Hot Topic, in 2015, the company branched off to become Torrid, LLC. The store offers plus-size clothing and accessories for women size 10-30. Torrid began operations in April 2001.[2] The first location opened in the Brea Mall in Brea, California.
Type: Public
Industry: Fashion
Founded: April 2001
Headquarters: 18501 San Jose Ave, City of Industry, CA 91748, United States
People Also Ask
Torrid Founded In April 2001.
Torrid corporate office is located at 18501 San Jose Ave, City of Industry, CA 91748, United States.
Torrid head office Contact Number is +1 (626) 667-1002.
Lisa Harper is the CEO of Torrid.
Torrid Customer service number is 1.866.867.7431.
The easiest way you can pay your Torrid Credit Card is either online or over the phone at (800) 853-2921.
If you have any other questions or concerns, please call our customer service department at: 1.866. 867.7431 (U.S.)
We will refund your purchase amount to the original method of payment, such as the credit card used for the order. – You will not be reimbursed for your original or return postage. – The refund will not be processed for your original charge until we receive your returned item(s).
We hope you love what you’ve ordered, but we know that sometimes things don’t work out. If you’re unsatisfied with your purchase, feel free to return your items within 60 days of the purchase date on your receipt or packing slip by either mailing it back to us or by going to your local Torrid store.
All orders take 1-2 business days to process, regardless of the shipping method used. Please keep this in mind when selecting shipping options. Orders are shipped Monday through Friday. Torrid may need to contact you if there is an issue with your order, so please keep your account information updated!
Due to overwhelming demand, it may take 5-7 business days before your order ships—and the status will say “still processing” until then.
Sometimes an item is no longer available or some other unforeseen circumstance causes your order to be canceled. If this happens, you’ll receive an email with the subject line Your order has been cancelled.
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