UPS headquarters is run by an executive team. Below are some executive team members name of UPS head office.
Carol B. Tomé: Chief Executive Officer
Norman M. Brothers, Jr.: EVP & Chief Legal and Compliance Officer
Nando Cesarone: EVP & President U.S.
Darrell Ford: EVP, Chief Human Resources Officer and Chief Diversity, Equity & Inclusion Officer
Kate Gutmann: EVP & President International, Healthcare and Supply Chain Solutions
Laura Lane: EVP & Chief Corporate Affairs and Sustainability Officer
Brian Newman: EVP & Chief Financial Officer
Bala Subramanian: EVP & Chief Digital and Technology Officer
Kevin Warren: EVP and Chief Marketing & Customer Experience Officer
ABOUT UPS
United Parcel Service is an American multinational shipping & receiving and supply chain management company founded in 1907. Originally known as the American Messenger Company specializing in telegraphs, UPS has grown to become a Fortune 500 company and one of the world’s largest shipping couriers.
Type: Public Industry: Courier Founded: August 28, 1907 Headquarters: 55 Glenlake Pkwy NE, Atlanta, GA 30328, United States
When you contact UPS, start with our Virtual Assistant for immediate answers. If you still need help, we’ll either transition you to live chat, SMS text or connect you directly to a phone representative (during normal business hours).
File a UPS Claim. Have a problem with a package? Sign into your UPS.com profile, provide us with the details and track the process as we put all hands on deck to investigate your claim to see how we can make things right. View an Existing Claim.
The number for UPS customer service is 1-800-742-5877. Note that the service hours for this number are Monday through Friday, from 8:00 a.m. to 12:00 a.m. EST. The best time to call to speak to an agent as soon as possible is 8:30 a.m. t
UPS may make up to three delivery attempts at its discretion at your address on regular UPS delivery days. After the final attempt, undeliverable packages will be returned to the sender. To prevent your package from being returned or to make alternate delivery arrangements, track your package.