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Costco

January 21, 2024 | by Sara Morgan

BUSINESS CONTACT KEY PERSON

W. Craig Jelinek

CEO / President

Email: customerservice@costco.com

Phone: 1 (800) 774-2678

BUSINESS HOURS

Monday – Friday: 7:00 AM – 5:00 PM
Saturday – Sunday: Closed

Store hours today Opening Hours Closing Hours
Tuesday 7:00 AM 5:00 PM
Wednesday 7:00 AM 5:00 PM
Thursday 7:00 AM 5:00 PM
Friday 7:00 AM 5:00 PM
Saturday Closed Closed
Sunday Closed Closed
Monday 7:00 AM 5:00 PM

CONTACT INFORMATION

999 Lake Dr, Issaquah, WA 98027, United States

Get Directions

Phone: +1 (425) 313-8100

Web: www.costco.com

Email: customerservice@costco.com

Twitter ID: @Costco

Live Chat: Visit

Contact Page: Visit

Facebook Page: Visit

Help Page: Visit

Twitter ID: Visit

Instagram: Visit

EXECUTIVE TEAM

Costco headquarters is run by an executive team. Below are some executive team members name of Costco head office.

  • W. Craig Jelinek: CEO, President
  • Angelina Chaparro: Senior Vice President, General Manager – Bay Area Region
  • Claudine Adamo: Executive Vice President, COO – Merchandising
  • Marc-André Bally: Senior Vice President, General Manager – Eastern Canada Region
  • Patrick J. Callans: Executive Vice President, Administration
  • Greg Carter II: Senior Vice President, General Manager – Los Angeles Region
  • Richard Chang: Senior Vice President, General Manager – Asia
  • Jeff Cole: Senior Vice President, Costco Wholesale Industries & Business Development
  • Wendy Davis: Senior Vice President, General Manager – Southeast Region

ABOUT Costco

Costco’s worldwide headquarters are in Issaquah, Washington, but the company opened its first warehouse in nearby Seattle in 1983. Through mergers, Costco’s corporate history dates back to 1976, when its former competitor Price Club was founded in San Diego, California.
Type: Public
Industry: Retail
Founded: September 15, 1983
Headquarters: 999 Lake Dr, Issaquah, WA 98027, United States

People Also Ask

While the average person spends $100 per Costco shopping trip, it’s OK if that’s not your reality. No matter how much you spend or how often you shop there, it’s important to remember these are just averages.

As a nonmember, you may still purchase prescriptions from a Costco pharmacy with cash, debit, Costco Shop Cards or a Visa® card. However, you must be a paid member to enter the warehouse and purchase any other items.

“Our membership policy states that our membership cards are not transferable and since expanding our self-service checkout, we’ve noticed that non-member shoppers have been using membership cards that do not belong to them,” reads a statement released by Costco.

According to data from Glassdoor, Costco employees rated the company a 4 out of 5, putting it well ahead of competitors like Sam’s Club and Target (TGT). Longtime CEO Craig Jelinek earned an approval rating of 85% from its staff, surpassing Amazon’s (AMZN) Andy Jassy and Walmart’s (WMT) Doug McMillon.

The Costco membership card is non-transferable, but there are several ways to share the experience with family and friends. Anyone with a card can bring up to two guests to the Warehouse during each visit. Keep in mind that purchasing items is exclusive to Costco members.

Costco policy protects employees from retaliation if complaints are made in good faith. For questions or concerns, contact Human Resources at 1-800-284-4882, option #2, or email.

In order to provide real-time assistance to our members, we currently offer phone and chat support.

Costco Customer service number is 1 (800) 774-2678.

W. Craig Jelinek is the CEO of Costco.

Costco corporate office is located at 999 Lake Drive Issaquah, WA 98027, United States

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